Cancellation Policy
Before Dispatch
Orders can be cancelled free of charge any time before they are processed for dispatch. Cancel from your order dashboard or by contacting support with your order ID.
After Dispatch
Once an order has shipped, it cannot be cancelled. You may request a return or refund instead, subject to our Refund Policy.
Processing Time
Cancellation requests are confirmed within 24 hours. If payment was already captured, funds are returned to your original payment method within 5–10 business days.
Need help cancelling an order? support@zelikesagro.com